Reference

How We Handle Account Data

We collect the information needed to verify your account, process bKash, Nagad and Rocket payments, and keep your login secure. This policy explains what we gather, why we need it, and how you can request changes or deletion.

Account verification dataPayment method recordsDevice and access logsContact preferencesWithdrawal history

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What This Policy Covers

wen bat Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your mobile number, wallet account details and device information when you register and make deposits through bKash, Nagad or Rocket. This data verifies your identity, processes payments and protects your account from unauthorized access. We store payment transaction records to handle withdrawals and resolve

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disputes. Session logs track your device type and IP address to flag unusual login patterns. We do not share your wallet details with third parties outside our payment processors. Marketing messages are sent only if you opt in during registration. You can request a copy of
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your data or ask us to delete your account by contacting support. Cookies track your session state and game preferences; you can disable them in your browser settings, though some features may not work. Data retention follows local record-keeping requirements and remains accessible while your account
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is active. Service availability depends on your local law and eligible regions; we do not operate where online gaming is prohibited. This policy applies to all visitors and account holders accessing wen bat from supported Bangladesh regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA PRACTICE

How We Protect Your Information

Account security and data handling are built around the verification steps you see when you deposit via bKash, Nagad or Rocket. Each transaction confirms your wallet ownership, and session tracking flags logins from new devices. We explain what data we keep, how long it stays on file, and the tools you have to manage it.

Payment verification

When you deposit through bKash, Nagad or Rocket, we log the transaction reference and wallet account number to match withdrawals to the same method. No PIN or password is stored on our side.

Session tracking

Cookies store your login token and game preferences so you stay signed in across pages. IP logs and device fingerprints help us spot unusual access patterns and prompt additional verification when needed.

Data retention

We keep account records and payment logs for as long as your account is active and for the period required by local record-keeping rules. Closed accounts are archived, and identifiable data is deleted after that window expires.

Access and deletion

You can request a summary of what we hold or ask us to delete your account through live chat or email support. Deletion removes your profile and contact details; transaction records stay on file for regulatory compliance only.

POLICY CONTACT

How to Reach Us About Privacy

Questions about your data, verification steps or deletion requests go through our support channels. We respond to privacy enquiries within the same timeframe as account issues. If you need confirmation of what we hold or want to update your contact preferences, start with the channel that suits your schedule.

Live chat Open the chat widget in your account dashboard and select the privacy enquiry option. Support staff can pull your data summary and explain retention periods in real time.

Email privacy requests Send your account number and the nature of your request to our support email. We process data access and deletion requests within the timeframe required by local regulation.

Account settings Your dashboard shows active sessions, linked payment methods and marketing preferences. You can revoke consent for promotional messages or disconnect a wallet directly from that page.

Common Privacy Questions

We collect your mobile number, wallet account details for bKash, Nagad or Rocket, and device information to verify your identity and process deposits. Marketing consent is optional during sign-up and can be changed later in account settings.

We log the transaction reference and wallet account number to match withdrawals to the same payment method. Your wallet PIN and password are never stored on our platform; verification happens through the wallet provider's own system.

Yes. Contact support via live chat or email with your account number and we will send a summary of your profile, payment records, session logs and marketing preferences within the timeframe required by local regulation.

Open a support ticket or use live chat to request account deletion. We will remove your profile and contact details; transaction records are archived for regulatory compliance and deleted once the retention period expires.

We share wallet details with payment processors to complete deposits and withdrawals, and with fraud-prevention services to verify transactions. We do not sell your data or share it for marketing purposes outside our own platform communications.

Cookies store your login token, game preferences and session state so you stay signed in across pages. You can disable cookies in your browser settings, though some features like auto-login and saved preferences will not work.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us Accountwen bat Login

How We Handle Account Data

How We Protect Your Information

Payment verification

Session tracking

Data retention

Access and deletion

How to Reach Us About Privacy

Common Privacy Questions

01 What personal information does wen bat collect when I register?

02 How is my bKash, Nagad or Rocket payment data stored?

03 Can I request a copy of the data wen bat holds about me?

04 How do I delete my account and remove my personal data?

05 Does wen bat share my information with third parties?

06 What cookies does the platform use and can I disable them?

Privacy Policy

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